Cookies Policy

Who are we?
We are The Motoring Organisation Limited (Registered No: 05304919), whose registered office is at Parkway Works, Kettlebridge Road, Sheffield, S9 3BL.

The Motoring Organisation Limited trading address is at Parkway Works, Kettlebridge Road, Sheffield, S9 3BL.

The Motoring Organisation Limited is registered with the Information Commissioner’s Office (“ICO”) (Registered No: ZA542864). For information on how we process your personal data, please refer to our privacy notice at: www.tmo.co.uk/privacy-policy.

Cookies
Just like other websites, our tmo.co.uk website uses cookies and similar technologies such as web beacons, pixel tags, and flash objects. These allow our websites to work correctly and help us understand web traffic and how our sites are used so we can improve visitors experience, personalise services and tailor ads.

What is a cookie? 
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Why do we use cookies?

  • To allow our websites to work and help keep them safe and secure e.g. to load images and to allow you to log in securely.
  • To improve the performance of our websites by helping us analyse how they are used and understand which parts work well, and which don’t.
  • To improve visitors experience on our websites, for example we use cookies to remember the products you’ve put in your basket, make personalised recommendations and to personalise your experience.
  • To deliver relevant online advertising to visitors on our websites and third-party websites. These cookies are placed by us and selected third parties and enable advertisements to be presented on our and third-party websites.
  • To understand how effective our online advertising communications are.

What cookies do we use?
Depending on who owns the cookie, they are classified as:

  1. First-party cookies:These are created by the website (domain) you are visiting.
  2. Third-party cookies:These are created by domains other than the one you are visiting. They allow tracking across different sites to help deliver services, and also to retarget and show ads to you.

Depending on the lifespan of the cookie, they are classified as:

  1. Persistent cookies: Persistent cookies remain on your device over a longer period defined by the owner of the cookie and are deleted manually or automatically afterwards.
  2. Session cookies: Session cookies remain on your device only until you close your browser, then they are automatically deleted.

Depending on the purpose of the cookie, they are classified as:

  1. Essential cookies:Essential cookies are technical cookies that are required for the operation of our websites. Without these our sites can’t operate properly. Examples include, cookies that enable you to log into secure areas, allow images to load, and orders to be processed.
  2. Experience cookies:Experience cookies allow our websites to:
  • Recognise and count the number of visitors, and to see how they move through the website. This helps us to better understand and improve the way our sites work.
  • Remember the choices you make, providing you with better and more personalised features. For example, to compare the choices you make to those of our other visitors so that we can learn from those choices and provide enhanced, more personalised features to you, such as product recommendations.

Experience cookies cannot track your browsing activity when you leave our websites to browse other websites.

Advertising cookies: Advertising cookies record your visits to our websites, the pages you have visited and the links you have followed. We use this information to:

  • Help make the advertising displayed on our websites and certain third-party websites more relevant to your interests.
  • Limit the number of times that you see an ad.
  • Help measure the effectiveness of an advertising campaign.

If you would like to find out more about the specific cookies we use, please use the Contact Us tab above to let us know.

Your right to refuse cookies and what happens if you refuse them

You can control cookies by activating relevant settings on your browser. Please see below for more information on browser controls.

Please be aware that if you turn cookies off you may not be able to access all or parts of our site.

Browser controls
You can use your web browser to:

  • delete all cookies;
  • block all cookies;
  • allow all cookies;
  • block ‘third-party’ cookies;
  • clear all cookies when you close the browser;
  • open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should however be aware of the limitations of this feature in a privacy context); and
  • install add-ons and plugins that extend browser functionality.

Your choice to refuse cookies is specific to both the browser and the device that you are using. So, if you make a choice to opt out from one device and you want your opt-out to apply to a different device as well, you will have to opt out from that device too.

You can use the links below to find out how to use your browser to control cookies:

Contact us
If you have any questions about our use of cookies, please contact us via the methods below:

In Writing: The Motoring Organisation, Parkway Works, Kettlebridge Road, Sheffield, S9 3BL.

By Telephone: 03300 552 080

By Email: customerservices@tmo.co.uk